Understanding analytics - 1) Why metrics are important both internally and externally, 2) how to establish the importance of measuring analytics on the intranet, 3) what types of trends should be monitored, 4) what tools can be used, 5) how to report and maintain the data, and 6) how to utilize the data effectively to support the agency, help the workforce, and make intranets better.
Work with NASA to release the new NASA Spacebook as opensource. I was the designer of the new Spacebook, which is built on Liferay opensource portal software. This would enable all Agencies (Fed, State and Local) to leverage the source code to build similar intranets, or to modify the code for public/external access for a true "Facebook"-like experience, a la OpenGov.
How do you balance the needs of employees and Intranet best practices with mandates from management.