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Intranet Metrics - What, Why, and How

Understanding analytics - 1) Why metrics are important both internally and externally, 2) how to establish the importance of measuring analytics on the intranet, 3) what types of trends should be monitored, 4) what tools can be used, 5) how to report and maintain the data, and 6) how to utilize the data effectively to support the agency, help the workforce, and make intranets better.


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